This post has been written about in our changelog:
11
Notification management: Custom cadences + new default emails
Planned for this quarter
S
Saurabh RihanJan 24, 2024
- Admins will be able to define the cadence and content of emails
- Introduction of 3x new default emails: 1) Responsibility task status change, 2) Comments for control responsibility tasks 3) risk treatment status change
Comments
Hi all, please note that the scope of this feature has been updated. Additional notification updates are planned for Q1 2025, as per this feature: https://roadmap.6clicks.com/feature-requests/posts/create-custom-notifications-escalations
Hello I would also like to add that this is a priority for us. It would be good to be able to have a distribution list or smart groups which dynamically change according to AD groups as well. Or at the very least to add multiple assignees for issue actions.
Thank you for all your votes and feedback.
We have started addressing this and are actively working on a solution to enable notification configuration.
Hey everyone, this feature is becoming a must.
In addition to this, it would be great if we could personalise the email message in the notifications, especially to draw attention to the severe or urgent incidents and risks?
Saurabh Rihan will this also include: