Hailey Assist is now live!
July 5, 2024

We are thrilled to announce that Hailey Assist, our new AI-powered chat assistant, has been enabled for all customers globally! 

Here are the key points you need to know:

UI changes and new dashboard

Upon logging in, you will notice a refreshed look with our new dashboard. The updated interface is designed to enhance your experience, making navigation smoother and more intuitive.

For a detailed overview of these changes, please refer to the Hailey Assist overview knowledge base article.

Hailey Assist moves to public beta

We are excited to transition Hailey Assist into public beta, making it accessible to all our customers. This feature aims to streamline your workflow and improve productivity through advanced AI capabilities.

Read more about this significant update in our Hailey Assist moves to public beta announcement article.

Please note this change will not impact any data in your team environment. 

We are confident that Hailey Assist will provide you with valuable support and enhance your overall experience with our platform. Should you have any questions or need assistance, our support team is ready to help.

Continue reading
Improvements to control management
June 5, 2024
Release notes

We're excited to announce several new improvements focused on increasing the configurability and effectiveness of control management, ensuring your organization can better meet regulatory standards, security frameworks, and internal policies.

New feature highlights:

  • Control set custom fields:

    • We've Introduced custom fields for control sets to enhance data classification and reporting.

    • Users can create and manage custom fields, define field types (drop-down or text), and set applicability (control set, obligation set, etc.).

    • Custom fields appear in the side panel for easy categorization and updating of controls.

    • Customized control views and filter functionality for sorting controls by custom fields.

  • Hub & Spoke-ready:

    • Hub users can also configure custom fields centrally and push them to Spokes.

  • Bulk updates:

    • Edit multiple controls simultaneously within a control set from the controls table.

  • Detailed control view:

    • Access more information for controls linked to risks, assessments, and assigned tasks, improving the Tasks, Risks, and Audits & Assessments modules.

  • Enhancements to reporting & analytics:

    • Segregate control data based on custom fields for targeted and insightful reports.

To learn more, please refer to the following articles:

Linked feedback
Controls custom fields
Feature Requests
Continue reading
Improvements to grammar, spelling and writing style
May 27, 2024
General update

We’ve polished up the English grammar, spelling, and overall writing style throughout 6clicks. You’ll notice clearer and more consistent communication in all parts of the app.

Continue reading
Major visual update to the 6clicks content library
May 20, 2024
General update
Release notes

We are excited to announce a major update to the 6clicks content library user interface, designed to improve your experience using this key feature. This update includes:

  • Redesigned landing page: we've enhanced the overall layout for better navigation with improved filtering for quicker content discovery.

  • Updated content cards: streamlined individual content card design to provide a clearer summary of each item.

  • Revamped content details page: enhanced visual clarity and experience of adding new content to your 6clicks instance.

Continue reading
Updates to Issues and general navigation
May 6, 2024
General update

We've just deployed our latest update which includes a range of new functionality to the Issues module, plus more.

Key changes to Issues:

  • General navigation and layout is now aligned with our Risks module

  • You can select custom columns to be displayed

  • Perform bulk operations by selecting multiple items and applying changes

  • Sort columns by clicking on their headings

We've also incorporated other updates, including:

  • The header layout; if you're looking for Analytics or our Content Library, head to right and you'll see these items are now represented as icons

  • When creating a spoke, you can now add as many users as you want, rather than being limited to three

  • Configuration to allow uploading of documents up to 2 gigabytes in size, along with a few bug fixes to document uploading so this can happen smoothly

To learn more, please refer to the following articles:

Continue reading
Release News: Authority Gap Assesssment and changes to Issues
April 3, 2024

We are pleased to introduce our new Authority Gap Assessment feature, which enables users to seamlessly navigate regulatory standards like ISO, ISM, and NIST by identifying and addressing gaps between different versions of these standards. Through version comparison, users can track changes and updates, ensuring ongoing compliance.

Key capabilities include:

  • Streamlined Compliance: Identify and address gaps between different versions of regulatory standards.

  • Version Comparison: Compare changes and updates across regulatory authorities such as ISO, ISM, and NIST.

  • Continuous Compliance: Ensure ongoing compliance with regulatory requirements through comprehensive assessments.

But, this release doesn't end there; we've also made some important changes to the Issues Register:

  • History: All Issue activity is now recorded under a new Issue History tab.

  • One Version: Issue versioning has been removed, meaning all linked issues will now be associated under the latest (and only) version.

  • Simpler Interface: With issue versions removed, there is no longer a need for the Edit and Publish status buttons.

Linked feedback
Authority versioning + Gap assessment
Feature Requests
Continue reading
Introducing 6clicks’ Risk Review 2.0
March 26, 2024

Risk Review 2.0 brings risk reviews directly into the Risk Register, eliminating the identification step and making assessments more efficient. Running reviews from the Risk Register ensures that only authorized users handle risk reviews and this update offers organizations a scalable and iterative approach to risk assessment, enhancing their risk management strategy.

New Features in Risk Review 2.0: 

  • Risk Register Reviews – Users can now initiate risk reviews directly from the Risk Register, consolidating the review process. To create a risk review, you will need to go to the Risk Register and select risks to run a review. The Reviews tab now only shows a list of all reviews that users can filter based on their status while the Tasks tab displays the review tasks assigned to a user as well as their status. 

  • Two-way option for marking risks as reviewed – Users can mark risks as reviewed either from the Reviews tab or directly within the Risk Register. Aside from the Reviews tab where users can view and edit the details of a risk review including its status, they can also go to the Risk Register to select a risk and update its status to Reviewed. 

  • Displaying the number of risks in a review - Risk Review 2.0 shows the number of risks in each review, aiding in task management.. 

  • Adding and removing risks – Review owners can adjust ongoing reviews by adding or removing risks as needed. 

  • Review History – Users can track updates and changes made to reviews for better context management.. 

  • Automatic status updates – Risk Review 2.0 still supports manual status updates but also introduces automatic status updates. The In Progress status is automatically triggered by the completion of tasks by one or all respondents. 

  • Additional email notifications – Risk Review users will now receive additional email notifications throughout the review workflow, which include when a review has been created, when one or all respondents have completed their reviews, or when a review is returned to an assignee. 

  • Review start date – Risk Review 2.0 now includes a start date in addition to the due date for reviews from the previous version, which will be part of the notifications sent to review owners to facilitate more efficient planning and preparation for tasks. 

For Hub & Spoke users, please note:

  1. Migration of selective reviews: Ongoing and completed reviews with identified risks will be migrated, while new reviews with unidentified risks won't be visible.

  2. No Hub reviews: Risk reviews will no longer originate from the Hub, and existing Hub reviews won't transfer over. Enterprises and Spoke users can create separate risk reviews as needed.

Linked feedback
Adding Existing Risks to a Risk Review
Feature Requests
Risk Reviews against Risk Register
Feature Requests
Risk review
Feature Requests
Continue reading
Reporting & Analytics upgrade
March 20, 2024
Release notes

We are excited to announce the latest update to our reporting and analytics module is now in place, with a refreshed user interface boasting a cleaner design and more intuitive navigation.

Features / Changes:

  • The Analytics user interface has been revamped with a cleaner and simpler look.

  • The new design provides easier navigation, with easy access to search and filtering.

  • You can now drill-down into details on matrix reports. Clicking hyperlinks within a report can navigate to related reports, revealing more detailed information.

  • You can now hide chart titles if they are not needed.

  • We now retain HTML tags when exporting to Excel, preserving formatting.

Continue reading
Jira integration now available
February 21, 2024
Release notes

We're excited to announce the release of our integration with Jira, designed to streamline your Issue and Incident Management processes seamlessly within 6clicks.

Customers utilizing Jira Cloud can now enjoy the benefits of effortless coordination between our platform and Jira, with efficient allocation of actions to your technical teams. Say goodbye to double-handling between systems as you'll be able to create, link and have real-time visibility of Jira issue assignment, status and due dates all from within 6clicks.

Reach out to your Customer Success Manager, Solution Architect, or Support today to enable the Jira integration for your instance. Let's optimize your workflow and elevate your experience with 6clicks and Jira Cloud.

Continue reading
Release Notes: 7 February, 2024
February 7, 2024
Release notes

We're excited to bring you the latest updates to our platform. This release includes new features, enhancements, and bug fixes that aim to improve your experience. Here's a summary of what's new:

Features / Changes:

  • Audits & Assessments: Date format change for Assessment's created date.

  • Login: UX improvements to OTP workflow on login screen.

Bug Fixes:

  • Audits & Assessments: Upload file fails when importing assessment.

  • Audits & Assessments: Assessment not correctly pulling target response when importing.

  • Controls: UI issues with center table.

  • Controls: Review date handling.

  • Controls: When a responsibility is deleted, opening a control set shows blank page.

  • Hub & Spoke: UI issues with Spokes displaying in random sequence.

  • Issues: Errors on bulk update.

  • My Tasks: Missing recurring tasks.

  • Permissions: Unable to delete groups when assigned to deleted record.

  • Risks: Required Permission errors when clicking on Risk Register.

  • Risks: Risk Treatment Plan's fields are not getting saved on edit.

  • Security: Web Application Firewall errors handled more elegantly.

  • Switch Teams: Security improvements in Switch Teams functionality.

  • Third-Party Forms: Creating an onboarding form throws exception.

  • Trust Portal: When viewing assessments, filters on the main page are not activated.

Continue reading
Kicking off 2024 with a better overall experience
January 23, 2024
General update
Release notes

In our latest update, the focus has been on addressing bugs through an intensive bug-fixing initiative, or as we like to call it internally, a "bug bash", reinforcing the stability and reliability of the 6clicks platform.

One of the key benefits you'll notice is a general improvement in overall experience, contributing to a smoother and more efficient operation, ensuring that your daily workflow remains consistent and dependable.

Notable fixes include:

  • Assessments: Adding a reviewer to an Assessment will no longer cause a system error, keeping your workflow moving.

  • Risks: Unassigned risks are now accurately listed in the Risks module, ensuring a precise overview of your risk landscape.

  • Risk Treatment Plans: Edited plan details now stay intact, eliminating instances where data was inadvertently cleared.

However, the above is only a small snapshot of the improvements included in this release.

We want to express our gratitude for your ongoing support and feedback, and if you encounter any anomalies, please continue to share them with us through our support channels. Thank you for being part of our growing community, and we look forward to announcing our next wave of feature enhancements in coming weeks.

Continue reading
Hailey GPT for Audits & Assessments
December 19, 2023

Question-based assessments can now be easily responded to with Ask Hailey, powered by our latest generation Hailey GPT engine, guiding users through the response process and providing helpful suggestions for answers based on previous assessment responses. 

Answer Retrieval 

Hailey intelligently retrieves relevant information from past responses, regardless of the different question structures. By analyzing the context and content of the questions, Hailey can provide users with the most relevant information to support their responses. 

Generated Answers 

The system goes beyond simple answer retrieval by generating answers based on the interpretation and combination of past responses. By analyzing patterns in previous answers, Hailey can generate high-quality responses that are tailored to the specific requirements of the assessment question. 


Users can preview and attach relevant files suggested by Hailey, such as screenshots or supporting documents. Hailey recommends relevant file attachments that can provide additional context or support for the user's responses. 

Data Boundaries 

Hailey's data is limited to the Spoke team and respondent group within a team, ensuring the highest level of data security and context relevancy. By restricting access to only the relevant parties, Hailey maintains the confidentiality and privacy of the assessment data. This ensures that sensitive information is protected and that the assessment remains relevant to the specific context in which it is being conducted. 

We’re very excited about this new capability, and we hope you are too. Learn more here.  

Have a lovely Christmas and New Year’s break.

Linked feedback
Assessment response recommendations powered by Hailey GPT
Feature Requests
Continue reading
Release notes: 23, November 2023
November 23, 2023
Release notes


  • Audits & Assessments: Add a 3-month recurring period option for Assessments.

  • Risk Management: Enable bulk addition of RTPs to multiple risks.

  • Risk Library Integration: Push risks directly from the risk library to the risk register. Knowledgebase article here.

  • Issue Library Integration: Push issues directly from the issue library to the issue register. Knowledgebase article here.

  • User Interface: Side panels showing control details will now preserve filters.

  • Notification Customization: Update control responsibility change notifications to dynamically use labels from Administration > Custom Data.

  • Date Field Usability: Editable custom date fields in Registers now include an option to clear the selected date.

  • Risk Register Enhancement: Display record count when selections are made.

  • Hailey UI Updates: Comprehensive updates for authority mapping, control descriptions, and assessment responses.

  • Feature Flag Adjustments: Removal of acceptance actions for Hailey suggested answers and acknowledgment of attachment success.

  • User Audit Trail: Added 'Created by' column in Admin>Users table.

Reporting Enhancements:

  • Self-Serving View: Introduced QBA Self-Service View for enhanced reporting

Bug Fixes:

  • Configuration Issue: Fixed the absence of 'Configure Matrix' button in the risk Rating field.

  • Filter Refresh Glitch: Addressed the issue of continuous refreshing after applying a filter.

  • Role-Based Access: Resolved visibility issues for contributors in the Third-party module.

  • Control Linking: Enhanced functionality for linking multiple controls to an issue.

  • RBA Submission: Resolved issues in submitting the RBA after attaching mandatory documents.

  • Risk Import Functionality: Fixed the functionality of importing risks to update existing risks.

  • RBA Response Error: Resolved application errors when selecting all provisions on the RBA Response Page.

  • Attachment Download: Enabled downloading attachments from the Issue + Assessment SPM for a control.

  • Control Assessment Linking: Ensured older versions of Controls display linked assessments correctly.

  • Navigation Error: Resolved Hub and Spoke navigation errors.

  • Group Deletion Display Issue: Fixed display issues post-group deletion.

  • Performance Improvement: Enhanced performance in Trust Portal.

  • Assessment Suggestions: Addressed Hailey suggestions not appearing for Re-Opened assessments.

  • Assessment Import: Fixed the assessment import failure issue.

  • Publishing Functionality: Addressed issues in publishing a Control Set.

  • Assessment Recurrence Notification: Resolved problems with assessments not recurring or sending notifications.

Continue reading
Release Notes: 9 November, 2023
November 9, 2023
Release notes

Risk module: control effectiveness

Control Effectiveness.gif

We're excited to announce significant updates to the "Controls & Compliance" tab in risk details, designed to streamline how risk professionals manage and interact with control details within the risk module.

Gain instant access to a control's essential information around the control's effectiveness and performance from the newly updated side panel menu showing control details, including:

Issues & incidents

You can now view issues that are linked to a control under the issues tab. Search, filter and view the latest 31 days of linked issues.

Audits & assessments

In the Assessments tab, you'll find a half-year's worth of control assessments (including requirement-based and questionnaire-based assessments) at your fingertips. Clicking on an assessment reveals the detailed results of the question and responses, including attachments.

Control responsibilities

Lastly, the Responsibilities tab lists all tasks linked to the control. A click provides the details of each responsibility, including the workflow stage, comments, and related attachments for complete task visibility.

These enhancements will empower risk management professionals with more information at the right time when managing risks.

Learn more here.

Streamlined team switching & management

Switching teams.gifWe're excited to announce our new simplified team-switching capability. Gone are the days of juggling multiple accounts or losing track of which team you're working with. Our latest update includes the following:

  • Instant team switching: Jump between teams with just a click; no more logging in and out.

  • Easy team management: Link all your teams under one account and manage them effortlessly.

  • Automatic updates: If you change a password, we'll guide you in ensuring your teams remain linked.

Experience the freedom of fluid movement across your projects and teams!

Learn more here.

Success Launchpad

Success Launchpad.gif

The Success Launchpad is a new capability allowing users to access our expert guides anywhere in 6clicks. It's available in both Growth and Hub & Spoke environments for admin and non-admin users, excluding Trust Portal Viewers and Response Only users.

Our team will continue to add expert guides to the Success Launchpad, but if you can't find what you're looking for, you can always reach us at support@6clicks.com.

Everything else

  • Ability to bulk delete third parties

  • Ability to link multiple controls to an Issue internally and from the control set

  • Ping ID support for SSO

Additionally 19 bug fixes across the platform.

Linked feedback
Improved risk lifecycle capability
Feature Requests
Continue reading
Release Notes: 11 October, 2023
October 11, 2023
Release notes

We're excited to bring you the latest updates to our platform. This release includes a mix of new features, enhancements, and bug fixes that aim to improve your experience. Here's a summary of what's new:

New Features and Enhancements:

  • Enhanced Risk Table: Experience a revamped Risk table with a new pagination-based grid system and column sorting designed to enhance performance and improve your user experience.

  • Risk Treatment Plan Updates: The Risk treatment plan completion date is now accessible in multiple areas, including risk treatment plan, My Tasks, and assessments.

  • Assessment Due Date: You can now set the current date as the due date for Assessments.

  • Performance Boost: Enjoy a 3x faster initial page load speed across all modules and pages.

  • Policy Data Import Speed: Improved the execution time for importing policy data on a control set by 70%.

  • ServiceNow Integration: Experience a faster and more reliable integration with ServiceNow for large datasets, boasting a 10x speed improvement and background processing.

  • IdP Group Syncing: For those using JIT Provisioning (SSO), you can now leverage explicit and conventional naming for IdP group syncing.

Resolved Issues:

  • Control Set Edits: Fixed an issue experienced during the editing of a Control Set.

  • Authority Mappings: Resolved the issue regarding the loading of authorities to see mappings, especially for large datasets.

  • Assessment Data Linking: Addressed the problem of duplicate Risk data appearing while linking questions in an assessment.

  • Risk Tagging: Fixed an issue when adding tags to a risk.

  • Trust Portal Display: Fixed an issue in the Trust Portal where the results in QBA's Child Question section displayed blank when the 'Answer' filter was applied and the back button was clicked.

Decommissioned Feature: 

  • Risk Pulse: Please note that Risk Pulse has been decommissioned.

As always, please reach out if you have any feedback or questions. Happy clicking!

Continue reading
All posts
Powered by Noora