Ability to log back and forth on a question-by-question basis during the review cycle. Meaning, reviewer marks a question as needing more information or similar and that comment along with the question gets pushed back to the respondent for revision. This would replace (augment?) the reopen or reassess capability today.
Important that the audit trail is supported on a question by question basis to log the feedback, noting it could be multiple iterations on one question.
Reviewer overriding a response: Along with the above, there is often a need for a reviewer to “override” a response during the review process. The business case is, if the respondent submits a Level 3 maturity, for example, and provides evidence but the reviewer deems that the evidence supports only a Level 1 maturity, customers want to be able to override that response with their reviewer comments.