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6clicks Roadmap & Feature Requests
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6clicks Roadmap & Feature Requests
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Overcoming performance issues for a better user experience
July 25, 2023
General update

Dear 6clicks Community,

We hope this post finds you well, and we want to express our sincerest gratitude for your support throughout our journey of growth and development. As we continue to expand and evolve, we recognize that there are challenges that come with progress. Today, we want to address one such challenge at the forefront of our efforts: performance issues experienced by some customers.

As a company, we are committed to providing you a seamless and enjoyable experience on our platform. However, the significant growth we've experienced over the past few months has brought some growing pains. Despite our best efforts to anticipate and mitigate potential issues, the surge in users and usage put an unexpected strain on our system, leading to performance concerns that may have impacted your 6clicks experience.

We understand the frustration and inconvenience these performance issues may have caused, and we sincerely apologize. Our team takes your feedback seriously, and we've been working tirelessly to overcome these challenges and improve your experience.

Our engineering team is laser-focused on optimizing our infrastructure and streamlining code to enhance our platform's speed, reliability, and responsiveness; this is our primary focus over the next month. We will keep you posted as we release updates.

As always, your feedback has been instrumental in guiding our improvements, and we encourage you to continue sharing your experiences with us. If you encounter any performance issues, please get in touch with us at support@6clicks.com. Providing specific details about the page, action, and timestamp will help us resolve these issues.

We recognize that our journey towards growth and excellence is shared, and your support has been invaluable. Together, we are building the best GRC platform possible. We remain committed to transparency, communication, and innovation as we forge ahead.

Once again, thank you for being a part of our community, your patience during these challenging times, and your belief in the potential of 6clicks. Your dedication drives us to be better every day, and we are excited about the road ahead as we continue to build an outstanding experience for you and all our users.

With warmest regards,

The 6clicks Team

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